Privacy Policy

Last updated: April 2026

Digital Prime (“we”, “our”, “us”) respects your privacy. This policy explains what we collect, how we use it, and the choices you have.

What we collect

When you contact us, request an audit, or subscribe, we may collect your name, email address, phone number, company details, and any information you include in your message. When you browse, we collect standard log data (IP address, browser, pages visited) and cookies for analytics.

How we use your information

We use your information to respond to your enquiries, deliver services you’ve requested, send relevant updates (only if you’ve opted in), improve our website and services, and meet our legal obligations.

Who we share it with

We don’t sell your data. We may share it with trusted third-party providers who help us run our business — for example, hosting providers, analytics platforms, email services and CRM tools. These parties are bound by confidentiality and only process data as instructed.

How we protect your information

We use reasonable technical and organisational measures to protect your data, including encryption in transit, access controls and regular reviews. No method of transmission is 100% secure, but we take protection seriously.

How long we keep it

We keep your information only as long as needed for the purposes described, or as required by law. You can request deletion at any time.

Your rights

Under the Australian Privacy Act and the Australian Privacy Principles, you have the right to access your data, correct it, request deletion, and lodge a complaint with the Office of the Australian Information Commissioner.

Cookies

We use cookies to understand how people use our site and to improve it. You can disable cookies in your browser at any time — some features may not work as expected if you do.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a new “last updated” date.

Contact

Questions about this policy? Email hello@digitalprime.com.au or visit our contact page.